WhatsApp Business

WhatsApp Business is the business version of the instant messaging and chat app to simplify the relationships between companies and their customers.

The WhatsApp app for business

WhatsApp is a messaging app that doesn't need any presentation whatsoever. With over a billion active users around the world, it's hard to find someone who hasn't downloaded them to their smartphone. And while it's not being developed as rapidly as other mobile apps, it's gradually adding features that have helped consolidate its user base.

WhatsApp for Business: The messaging system for communication between businesses and customers

A while ago we could never have imagined that a company would communicate with its customers via chat, but this communication channel has now become commonplace between companies and users. WhatsApp has decided to release its own version for businesses called WhatsApp Business. It offers us a series of functions so that the messages flowing in both directions are adapted to the corporate context.

If you have a business, you can use a free WhatsApp channel to make your communication more efficient. In addition, you can use it on the same mobile device even if your personal and work numbers are different.

Main Functions and Features

You will be able to use the same features of WhatsApp Messenger but it also comes with the following features:

• Create a company profile where your customers will find all sorts of useful information: website, location, contact information...
• Company Messages, which can be used to configure out-of-office or welcome messages when you first start a conversation.
• Fixed line support. In other words, in this business version you can register a landline phone without needing a second mobile line.
• Compatibility between Messenger and Business on the same device.
• You can use WhatsApp Web to communicate with your customers on your computer through your browser or through the desktop versions for PC and Mac.

For the customers and the companies that download the APK to configure a business account, they are offered a version that comes with the same interface and system. In other words, it's like talking to any other contact on the phone using this app.

With this application you can clarify doubts about your customers, manage orders or carry out any other transaction between your company and customers in a much easier and more efficient way.

Requirements and further information:

• Minimum operating system requirements: Android 5.0.